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Kioti Spotlights Virginia Dealer for Excellence
Source: Kioti News Release
Wendell, N.C. (Sept. 22, 2010) — What started out as a part-time hobby fixing tractors, has since become a successful, award winning full-time business for Tractor Hill Equipment of Mineral, Virginia.
Having opened its doors in 1995 as a full service equipment dealership, Tractor Hill quickly added some reputable product lines to their list of equipment offerings including: KIOTI Tractors, Scag mowers, Cub Cadet, Echo power equipment, Carry On Trailers, Honda power equipment and Woods attachments.
Having partnered with KIOTI Tractor since 1998, Tractor Hill has successfully advanced from selling 3 units their first year to more than 66 units this year-to-date, putting them on target to become a KIOTI Million Dollar Dealer for the second time in 2010.
According to Tony Brown, national sales manager for KIOTI Tractor, “We are very proud that Tractor Hill Equipment represents the KIOTI product line. Their operating philosophy and focus on service is conducive to our own internal focus on exceeding the expectations of each and every customer.”
Tractor Hill’s success has not only been acknowledged by KIOTI, but also by the Louisa County Chamber of Commerce. For 2010, Bill Towsey of Tractor Hill was presented with the Chamber’s “Business Person of the Year” award, an honor voted upon by local residents and businesses for the recipient’s contributions to the community and their success in business.
Tractor Hill always strives to make doing business simple. Customers can inquire about, request or order parts and schedule service online, keep track of news and specials through Tractor Hill’s Facebook Fanpage and view a complete list of new and used inventory on their web site. Bill Towsey and Todd Freeman, co-owners of Tractor Hill Equipment, believe it is their steadfast focus on customer service that has fueled their success.
“Our ability to provide a customer with personalized, friendly service has allowed us to grow over the course of the past 15 years. In today’s fast paced environment, customer service for many businesses has had a tendency to slide.
"We have always had a strong focus on ensuring that the customer’s experience is a positive one. I believe this is one of the many things that brings in new customers and keeps our existing customers coming back. We guarantee all the work we do for as long as the customer feels comfortable. There are not many businesses out there that are willing to do that.”
Tractor Hill’s continued growth necessitated that a larger headquarters be built. This new, 9,000 square foot facility opened its doors on June 30th, 2009. Since their humble beginnings in 1995, this family owned and operated equipment dealership has grown from 2 to 9 employees and has been awarded with KIOTI’s distinguished 5-Paw Dealership delineation for dealers who boast exemplary facilities, marketing savvy and top notch customer service. It is for these reasons that KIOTI has selected Tractor Hill as a standout dealer.
Tractor Hill is located at 4541 Chopping Road in Mineral Virginia. For more information please visit their website at www.tractorhill.net or call them at 540-894-8770.
