Features

Notable and Quotable: Adding Products Too Fast

Read more of Steven DeRycke's response as well as other dealer responses to the question, "What factors do you take into considerations when deciding to add a new product or brand to your mix?" Their answers are featured in Rural Lifestyle Dealer's spring 2014 issue.
Read More
The Big Picture

Five Steps for Giving Productive Feedback

Giving feedback to your colleagues and employees provides them with an observer's insight into how their performance is progressing, as well as advice to solve any problems. But, for a number of people, hearing the six words, "Can I give you some feedback?" generates fear and anxiety. The words go through a translator in our brain and are heard as, "Can I completely tear you down?" It can be perceived that the person giving the feedback is somehow superior to the person receiving it, putting the receiver on the defense.
Read More

Notable and Quotable: Customers Expect a Quick Response

"Social media is a platform of engagement. Based on a recent study by Social Habit, 42% of consumers who complain in social media expect a response in 60 minutes. Does this mean you need to stay alert 24/7 to respond to a 2 a.m. comment? Not exactly. What it does mean is you should make Facebook monitoring and management a priority in your dealership.
Read More
The Big Picture

12 Shortcuts to Be a Better Boss

You can read management books or spend hours in the classroom to improve your leadership skills — or you can just follow some simple shortcuts.
Read More

Notable and Quotable: Increasing Cash Flow

How to manage cashflow is one of the four decisions that every business must get correct to be successful (along with people, strategy and execution). Think of your financial results in this way: Revenue is vanity, profit is sanity, but cash is king. Without cash, dealerships will starve.
Read More

Top Articles

Must Read Free Eguides

Download these helpful knowledge building tools

View More
Top Directory Listings