Name: Evaluating the Health of the Dealership: Top Metrics to Monitor
Uploaded: 2016-01-21T11:37:03-05:00
Duration: 2 min
Channel: Rural Lifestyle Dealer
Description: Ryan Johnson, store manager of the Kamloops, B.C., location of PrairieCoast Equipment, shares the top two metrics he pays attention to to evaluate the health of the dealership. The first is marketshare and the second is customer experience through follow-up surveys.

Videos

Best Practices