Dealer Success Academy

Help! Where do I start in Parts?

Fri, 05 Jun 2026 00:00:00 -0400

Are you ready to turn your Parts Department into a major profit center, but don’t know where to start?

3 Steps to Turn Leads into Sales

Thu, 04 Jun 2026 00:00:00 -0400

Learn how to improve your lead generation process with 3 simple steps, increasing your lead-to-sales conversion ratio through best practices that win.

Automate Your Marketing for Better Results

Wed, 27 May 2026 00:00:00 -0400

Imagine fostering relationships with your customers with a click of the button.

Sell More Vehicles by Paying Closer Attention to Website Customers

Wed, 20 May 2026 00:00:00 -0400

Customers today shop differently than they did even 5 years ago, with much more shopping done through dealer websites, says Fran O'Hagan, President & CEO of Pied Piper.

Operating a Dealership Debt-Free

Mon, 18 May 2026 00:00:00 -0400

Learn how a dealership is achieving their debt-free goal without limiting the growth the dealership and while preparing for the next generation of ownership.

How to Survive an OSHA Visit

Wed, 13 May 2026 00:00:00 -0400

Join Sara Hey, of Bob Clements Intl., as she walks you through 5 things you can do today to make more money in your service department.

5 Ways to Make More Money in Your Service Department

Thu, 07 May 2026 00:00:00 -0400

Join Sara Hey, of Bob Clements Intl., as she walks you through 5 things you can do today to make more money in your service department.

Smart Ways to Remodel Your Retail Store

Fri, 01 May 2026 00:00:00 -0400

Paige Wittman, co-owner of Miller Wittman Retail Design Group, will walk you through how to plan a new retail space that will boost revenues.

Managing Your Sales Team for Peak Performance

Thu, 23 Apr 2026 00:00:00 -0400

Sales management expert Ryan Dohrn will share 10 tips for overcoming differences, working together and achieving peak performance.

Elevate Your Approach to Employee Management

Fri, 17 Apr 2026 00:00:00 -0400

Jared Nielsen, chief human resources officer for Stotz Equipment, will share some of the dealership's success strategies for human resources.

Mission Zero: Our Dealership's Safety Commitment

Sat, 11 Apr 2026 01:00:00 -0400

Erin Heimbecker will share how she is working with management and employees to carry out its "Mission: Zero" charter.

Earn More Profits from Parts

Mon, 06 Apr 2026 01:00:00 -0400

Parts are where the profits are and parts have always been the lifeblood of our business. It’s the biggest reason for us to be in the power equipment business.

Reach the Next Level of Success in Your Service Department

Sat, 28 Mar 2026 01:00:00 -0400

During this presentation, Bob will share the importance of measuring your key performance indicators for service.

Sustainable Profits Through Rental

Tue, 24 Mar 2026 01:00:00 -0400

Larry Kaye, CEO of Script International, shares how to avoid common pitfalls that many dealerships make when entering or expanding in the rental market.

Looking Like an Expert - Getting More from Your Retail Store

Fri, 20 Mar 2026 01:00:00 -0400

Paige Wittman, owner of Miller Wittman Retail Design Group, leads you through steps to create a retail experience that will build sales and enhance your reputation.

Turning Your Website into a Virtual Location

Thu, 12 Mar 2026 01:00:00 -0400

The dealership has enhanced its website significantly to duplicate the in-store experience — turning the site into a virtual location.

Determined to Delegate

Fri, 06 Mar 2026 00:00:00 -0500

Sara Hey, vice president of operations and development at Bob Clements International, walks through deciding what to delegate.

UTVs & the Massive Missed Opportunity

Tue, 24 Feb 2026 00:00:00 -0500

Steve Shankin covers a UTV shopper's expectations and mindset when they're shopping for a vehicle — and how you can make your customers happier AND make more money at the same time.

The Fastest Way to Develop Relationships With New Customers

Thu, 19 Feb 2026 00:00:00 -0500

Mike Wiles shares the many benefits of video, along with the realities of what you need to do to be successful at adding this marketing element.

Preparing for the Unexpected & Unpredictable

rcollins@hbkcpa.com — Sat, 14 Feb 2026 00:00:00 -0500

Rex Collins helps you begin preparing for an uncertain future by looking at the "big 5" expenses of a dealership and advise on how to do better forecasting.

6 Lessons From the Field

Mon, 09 Feb 2026 00:00:00 -0500

International sales advisor Ryan Dohrn shares six ideas to grow your dealership revenue in the next 90 days.

Earning More in the Service Department

Thu, 05 Feb 2026 00:00:00 -0500

Bob Clements of Bob Clements International breaks down ways you can easily and incrementally earn more in the service department

[Video] Get Results by Integrating Blogs Emails and Websites

Fri, 16 Jan 2026 00:00:00 -0500

In this Dealer Success Academy session replay, Bruce Novak shares what makes up a successful blog, email campaign and website — and how all these elements support the dealership's goals.