John Newman, assistant service manager for Heritage Tractor, Baldwin City, Kan., discusses how the service department communicates with each other and its customers.
How We Did It Docuseries: Worksaver (part 1)
Watch part one of an extended three-part video interview with Tim and Tom Burenga in this episode of the “How We Did it” Docuseries.
Click here to watch Part 2.
Part 3: Coming Soon
Full Docuseries: farm-equipment.com/innovators-docuseries
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