Best Practices

Strategies from successful dealers to improve management and operations.

ARTICLES

The UTV Buying Experience: Which Dealerships Do It Better & Why

BRP’s Can-Am brand ranked No. 1 among 19 manufacturers with Kawasaki and Honda ranking second and third in the 2018 Pied Piper UTV Prospect Satisfaction Index.
The first-of-its-kind prospect satisfaction index (PSI) for the U.S. UTV industry was recently released, with BRP’s Can-Am brand ranking No. 1 among 19 manufacturers. Kawasaki and Honda ranked second and third, while Bobcat, Kubota and Textron were tied for fourth.
Read More

Management Basics: How to Delegate

Sara Hey of Bob Clements International says that you can delegate more effectively by slowing down and communicating, avoiding the tendency to micro-manage and giving employees the resources and authority they need to compete the task or project successfully. "Delegation creates an environment of trust," Hey says.
Read More

Management Basics: Cross Training Plus Fun

Sara Hey of Bob Clements International says cross training improves productivity, efficiency and quality at your dealership. And, as part of building up your team, don't forget to add some fun. "What are you dong to make employees want to work at your dealership?" Hey asks.
Read More

Management Basics: Creating a Culture

Sara Hey, vice president of operations and business development for Bob Clements International, shares why your dealership needs core values and how those values shape the culture at your dealership. Ultimately, that culture influences the experiences your customers will have at your dealership.
Read More

IMAGE GALLERIES

Dealer How-To: Winter Storage, eBay Store

Proven Power is now in its 20th year of offering winter storage and has been selling miscellaneous parts on eBay for several years. Learn their processes for successfully bringing in additional revenue.

EVENTS

EDA and ARI Network Services Announce Final Digital Marketing Webinar for 2018

8/30/18
Contact: Alex Hoffman
During this webinar, ARI’s marketing coordinator, Chloe Banholzer, will walk through proven methods to generate more reviews and explain how to turn both positive and negative reviews into opportunities. Read More

Top Articles

Current Issue

View More

Must Read Free Eguides

Download these helpful knowledge building tools

View More
Top Directory Listings