The NeverStop Loaner Guarantee from John Deere offers landscape contractors a 24-hour loaner guarantee on ZTrak, QuikTrak and Walk-Behind mowers. The program will allow landscape contractors to maintain the uptime and productivity of their crews, even while their mowers are being repaired.
“The NeverStop Loaner Guarantee is an uptime solutions program to end downtime,” said Steve Wilhelmi, John Deere tactical marketing manager. “We developed this program to give our customers confidence that their crews won’t be slowed down by a lengthy repair.”
The NeverStop Loaner Guarantee is available from participating dealers at no additional cost with the purchase of any John Deere ZTrak, QuikTrak or Commercial Walk-Behind mower. If an eligible mower is under warranty and needs repairs for a warrantable failure, the contractor will receive a complementary loaner machine within 24 hours while their mower is being repaired. If a loaner machine cannot be provided, contractors will receive a $50 in-store credit for each day of downtime from their participating dealer.
In addition to the standard NeverStop Loaner Guarantee, participating dealers may offer premium upgraded options, such as priority repair service, loaner of the same deck size and horsepower, delivery of the loaner to the job site, and more.
To learn more about the NeverStop Loaner Guarantee, visit www.JohnDeere.com/MowPro.