Nick Stergos, vice president of parts & service at Rigg's Outdoor Power Equipment in Valparaiso, Ind., explains how the dealership sets quotas for parts and service at each store. At the end of the year, he looks ahead to the coming year and lays out expectations for each store with expected growth.
How We Did It Docuseries: Walker Manufacturing (part 2)
Click here to watch Part 1.
Full Docuseries: farm-equipment.com/innovators-docuseries
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