Listen to this two-minute segment from our recent webinar, “Building a High Performance Service Department,” led by Bob Clements, Rural Lifestyle Dealer columnist. Clements is president of Bob Clements Intl. and is a nationally recognized management consultant for the outdoor power equipment, agriculture and power sports dealerships.
According to Clements, the service department is the backbone and the parts department is the heart and blood that flows through the dealership.
Download the entire hour-long webinar for strategies on how to make your service department the most profitable part of your dealership. For instance, Clements will share ideas for accountability, fee setting and more so that you can achieve levels of 55% gross profit margin and a net of 20% of every labor dollar produced going back to you, the owner.
Thank you to our webinar sponsor Bestway, manufacturers of the Retriever Pup self-loading trailer.
6 Steps to Increase Service Department Profits
Don’t underestimate what good processes, flat rating and efficiency incentives can mean for service department revenues.