Items Tagged with 'customer service'

ARTICLES

Keeping the Heavy-Duty ‘Hustle’ in My Oft-Used ZTR Mower

By Dan Crummett posted on July 15, 2025 | Posted in Rural Lifestyle Market

The tag team of a good outdoor power equipment retailer and an OEM mower manufacturer renewed my faith in what’s possible in the retail experience.

This Week

Rural Lifestyle Dealer's Best of the Web: July 2, 2024

July 2, 2024

Rural Lifestyle Dealer editors encounter a variety of articles, social media posts, podcasts and videos that offer a unique look at various aspects of the rural lifestyle market. Here is our favorite content from the past week.

This Week

Rural Lifestyle Dealer's Best of the Web: April 30, 2024

April 30, 2024

How to Declutter the Customer Experience: Text Messaging

Tim Berman describes what practices to avoid and to consider.

By Emily Schultz posted on August 30, 2022 | Posted in Best Practices, Dealership Marketing

Technology can help your dealership declutter the customer experience, and the latest tool to do it is through text messaging, says Tim Berman, innovator manager at Constellation Software.

Adjusting Your Service Check-in Process

By Bob Clements posted on March 5, 2020 | Posted in Best Practices

Source: Bob Clements International, Inc.

As season begins to heat up, it’s a perfect time to make some adjustments to your service processes that might have gotten a little rusty during the winter months.

Free eGuide

Best Practices of Elite Dealerships Volume 5: Featuring Dealership of the Year Recipients

| Posted in Best Practices, Niche Markets

This “Best Practices of Elite Dealerships Volume 5,” featuring Dealership of the Year recipients, highlights the successes and strategies of award-winning dealerships, and it’s yours to download FREE!

Best Practices

4 Steps to Better Customer Service

By Rural Lifestyle Dealer Staff posted on October 10, 2019 | Posted in Best Practices

Source: Forbes.com

Try the "MAMA Method" to resolve customer service issues.

Sell Like a Pro

Sales Prospecting in 6 Steps

This new column from sales coach Ryan Dohrn will help you implement more professional and successful selling strategies

By Ryan Dohrn posted on August 5, 2019 | Posted in Best Practices, Dealership Marketing

Most of your sales prospects don’t really want to talk to you — at first.

The Big Picture

4 Ways to Drive Sales by Thinking Like Customers

By Rural Lifestyle Dealer Staff posted on July 6, 2019 | Posted in Best Practices

Source: The Business Journals

Instead of focusing on how you’re going to get customers to do what you want, move to letting them know you’re on their side.

Best Practices with Bob Clements

Hiring for the Parts Department

By Bob Clements posted on July 2, 2019 | Posted in Best Practices

Source: Bob Clements International Inc.

An excellent parts person requires a mix of customer service, technical knowledge, sales ability and attention to detail.

More Articles Tagged with 'customer service'

Videos

Ferris Introduces 10-Year Suspension Warranty

Ferris showcases products at the 2026 National Farm Machinery Show including 40Hp zero-turn and Blower.

Top Directory Listings

PSA Laboratory Furniture

PSA Laboratory Furniture is your trusted laboratory furniture supplier in the United States. Our range includes durable laboratory cabinets, fume hoods, and stainless countertops that meet any lab environment’s specific needs. With our custom laboratory furniture and specialized lab equipment, we...

Next Point Bearing

Next Point Bearing is a nationwide bearing distributor known for quality, reliability, and fast service. We offer a wide range of precision bearings, including the 6200 bearing, and support OEMs, distributors, and industrial teams across the U.S. As a trusted ball bearings and linear motion...

Curtis Industries LLC

Artillian is a U.S. manufacturer of attachments for compact and sub-compact tractors, specializing in pallet frames, pallet fork sets and grapple systems.