2019 Dealership of the Year: Jacobi Sales Palmyra, Ind.

A 91-year-old family-owned business earns top honors through diversification, constant monitoring and a recognition that overall success is based on individual success.

By Lynn Marcinkowski Woolf posted on November 6, 2019 | Posted in Dealer News, Best Practices

A 91-year-old family-owned business earns top honors through diversification, constant monitoring and a recognition that overall success is based on individual success.

c-Systems Announces SurveyAdvantage Customer Pulse Integration

August 4, 2016 | Posted in Product Innovations

Users of c-Systems Infinity Business Management System can now gather post-sales feedback via simple and brief email surveys.

From the Desk of Lynn Woolf

Dare to Be Ranked By Your Customers

By Lynn Marcinkowski Woolf posted on May 4, 2015 | Posted in Dealership Marketing

There are so many customer surveys being released these days that it's easy to become indifferent to them. What do researchers really know about customer satisfaction? After all, they're not face-to-face with customers, they're not backed up in the shop and they're not battling for every last sale.

Videos

RhinoAG Production Tour to Mark 90 years

Lessiter Media editors visited RhinoAG in Gibson City, IL to get a behind-the-scenes glimpse at the production processes and attention to detail that have contributed to their longevity as they celebrate their 90th anniversary in 2024.

Top Directory Listings

Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.

Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.

At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.

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