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Articles Tagged with ''customer satisfaction''

See How Martin Implement Thanks Customers, Employees for Top Dealer Award

August 29, 2019 | Posted in Dealer News, Dealers in Motion

Martin Implement has earned recognition as a SATISFYD Top Dealer for both 2019 and 2018, when the award was first established. See how they thank customers and employees in a blog post and video.

The UTV Buying Experience: Which Dealerships Do It Better & Why

BRP’s Can-Am brand ranked No. 1 among 19 manufacturers with Kawasaki and Honda ranking second and third in the 2018 Pied Piper UTV Prospect Satisfaction Index.

By Lynn Marcinkowski Woolf posted on August 13, 2018 | Posted in Best Practices, Dealership Marketing, Rural Lifestyle Market

The first-of-its-kind prospect satisfaction index (PSI) for the U.S. UTV industry was recently released, with BRP’s Can-Am brand ranking No. 1 among 19 manufacturers. Kawasaki and Honda ranked second and third, while Bobcat, Kubota and Textron were tied for fourth.

Husqvarna Applies Crown Commitment Customer Satisfaction Guarantee to Automowers

September 11, 2017 | Posted in Manufacturer News, Rural Lifestyle Market

Crown Commitment is a 60-day money-back guarantee on all Husqvarna Automower models purchased from a servicing dealer. Husqvarna is also offering up to $500 in mail-in rebates.

From the Desk of Lynn Woolf

Dare to Be Ranked By Your Customers

By Lynn Marcinkowski Woolf posted on May 4, 2015 | Posted in Dealership Marketing

There are so many customer surveys being released these days that it's easy to become indifferent to them. What do researchers really know about customer satisfaction? After all, they're not face-to-face with customers, they're not backed up in the shop and they're not battling for every last sale.

Q&A

Dealer Q&A: Winning Back a Customer

April 27, 2015 | Posted in Best Practices

Dealers share what they do to resolve issues and prove to customers they are the right partner for their equipment needs.

Free eGuide

What Rural Lifestylers Want from You! Vol. II

| Posted in Rural Lifestyle Market

Download this FREE eGuide now and get “into the heads” of the diverse market of rural lifestylers to learn about the expectations they have of their dealers and their unique equipment needs.

Rural Lifestyle Dealer of the Year 2012: Mid-State Equipment

By Lynn Marcinkowski Woolf posted on October 11, 2012 | Posted in Best Practices

Mid-State Equipment's success in the rural lifestyle market comes down to one word: Focus. Focus on the rural lifestyle customer. Focus on customer satisfaction. Focus on performance metrics to guide dealership strategies. This Wisconsin-based John Deere dealership is Rural Lifestyle Dealer's 2012 Dealership of the Year.

KIOTI Recognizes Armstrong Truck & Tractor as Standout Dealer

October 4, 2012 | Posted in Dealership Marketing, Rural Lifestyle Market

Armstrong Truck & Tractor began with the intention to offer homeowners, hobby farmers, farmers and landscapers with dependable and trustworthy sales, parts and service of new and used equipment and supplies.

Wade Inc. is New Owner of Mississippi John Deere Dealership

December 3, 2010 | Posted in Dealer News

Source: Joel McNeece, The Journal, Calhoun County, Miss

Wade Inc., of Greenwood, Miss., is the new owner of AgriTurf, LLC, on Hwy. 8 between the towns of Derma and Vardaman.

Mahindra USA Launches 13 New Models For 2011 Season

August 3, 2010 | Posted in Product Innovations

Mahindra USA, the leader in affordable, high-quality farm equipment, continues its commitment to provide hard-working, high value tractors in the United States with the launch of 13 new models for the 2011 season.

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RhinoAG Production Tour to Mark 90 years

Lessiter Media editors visited RhinoAG in Gibson City, IL to get a behind-the-scenes glimpse at the production processes and attention to detail that have contributed to their longevity as they celebrate their 90th anniversary in 2024.

Top Directory Listings

Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.

Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.

At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.