Bob Clements

Bob Clements

Bob Clements is president of Bob Clements Intl. Inc. Clements is recognized as the premier management consultant for outdoor power equipment, agriculture and power sports dealerships. Bob Clements Intl. is a training and development company specializing in creating high performance dealerships and organizations. Clements is author of the book, The 8 Greatest Sales Secrets in the World. Over the last 25 years, Clements has worked with thousands of owners, sales people and businesses, giving them the tools they need to achieve personal and financial freedom.

ARTICLES

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Dealer Success Academy

Help Your Techs Be More Productive

The worst way to start each day is to have your service manager fielding calls from customers who have had breakdowns the night before and, at the same time, your techs are wandering around waiting to have their jobs assigned.
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How to Find Sales Employees

One way to find a great outside salesperson is to ask your employees, friends and family this simple question: “Who is the best salesperson you know?” Many times, you will be able to get referrals that you can follow up on.
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6 Steps to Increase Service Department Profits

Don’t underestimate what good processes, flat rating and efficiency incentives can mean for service department revenues.
Your service department is one of the simplest and most profitable departments to run in your dealership — if you follow a program that defines expectations, supports an efficient workflow and recognizes the extra efforts of your service technicians.
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