Ask yourself what norms your employees are holding in their heads, and then get them on paper. Until there’s agreement on what perceptions exist, it’s impossible to address or change them.
It’s one thing to know how to communicate in a way that inspires others and brings out their best. It’s another to actually do it, when an employee makes a mistake and when your emotions are high.
Teams thrive when members are able to freely express themselves and their ideas are not usurped by others on the team. Learn other ways to bring out the best in your team.
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