Items Tagged with 'employee training'

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Millennials Share Their Roles in a Family Dealership

Jennifer Gott and Whitney Kirby, part of the fourth generation of Killians of Hickory, North Carolina, share their millennial-view and why they chose to return to the family dealership after college.
Jennifer Gott and Whitney Kirby, part of the fourth generation of Killians of Hickory, North Carolina, share their millennial-view and why they chose to return to the family dealership after college.
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Define the Process: Parts Department Processes

This is part 3 in the "Define the Process" video series by Bob Clements of Bob Clements International, where he outlines practices that increase efficiency and profitability in your parts department, including inventory turns, processes for special orders and pricing updates.
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Define the Process: Service Department Processes

This is part 2 in the "Define the Process" video series by Bob Clements of Bob Clements International, where he outlines steps to increase efficiency and profitability in your service department, starting with the check-in procedure through to following up with the customer.
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