Dean Devore, Founder & General Manager, Parts Academy
"Inventory breadth is a gauge of inventory health and a leading indicator of your Fill Rate. We measure Inventory Breadth before the customer needs the part, we measure Fill Rate after they buy the part.
By focusing on Inventory Breadth we can ensure we have the right parts on-hand before the customer needs them. With the aftermarket side of the business set to play a major role in dealer financials this year, implementing parts department best practices is crucial."
Dean Devore is founder of Parts Academy, which trains and certifies parts professionals at equipment dealerships. He can be reached at dean.devore@partsacademy.com.
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