VIRGINIA BEACH, Va. — STIHL celebrates the grand opening of its new Northeast STIHL location in Oxford, Conn. In January 2015 it was announced that STIHL would relocate from Shelton, Conn. to a new facility in Oxford, Conn. Completed in October 2016, the new 110,000-square-foot facility demonstrates the company’s continued investment to improve overall operations and support dealer growth in the northeast region of the U.S.
STIHL distributes its products across the U.S. through a two-tiered system, selling products through a network of independent distributors and company-owned branches. Distributors and branches, in turn, sell products to authorized STIHL servicing dealers nationwide.
“With over 9,000 independent servicing dealers across the country, it’s critical that we provide them with superior service and support. The new facility in Oxford, Conn. is just one example of the kinds of investments we are making at STIHL to strengthen our distribution infrastructure,” said STIHL Vice President of Sales & Marketing Nick Jiannas, who attended the ceremony.
STIHL selected Oxford, Conn. for its access to the I-84 and I-95 corridors, which are main routes for deliveries to STIHL dealers. In addition, the facility is designed to drive efficiencies to further enhance dealer support and responsiveness. Expanded warehouse capabilities include: efficient racking and storage systems, improved pick and pack processes that reduce errors and increase productivity and 13 loading doors to handle inbound/outbound freight. As a result, Northeast STIHL will be able to provide one- to two-day shipping service to most of the servicing dealers in the region. Additionally, Northeast STIHL can now offer enhanced training and technical services capabilities to their dealers in their new indoor/outdoor training facility and state-of-the-art workshop.
The new Northeast STIHL facility occupies 20 acres and employs roughly 56 employees. Northeast STIHL provides service to dealers in Connecticut, Rhode Island, Massachusetts, Maine, New Hampshire, Vermont, New York, New Jersey and Pennsylvania.