For even the most seasoned owners and managers, the list and job descriptions for the different positions in a dealership is enough to make heads spin. Join Sara Hey of Bob Clements International as she walks through the different positions for each department and how to determine your next best hire. [To view any of our webinar replays, you must be logged in with a free user account.]
Sara Hey of Bob Clements Intl. offers advice for two of the most commonly asked marketing questions: How to know who your typical customer is and what percentage of sales should be spent on marketing.
This segment in the Bob Clements International Boot Camp series outlines the basics of the management team's responsibilities, including leadership, culture, meetings and cross training.
Sara Hey of Bob Clements International says that a dealership staff is a reflection of its leadership team. They won't be motivated if you are not motivated.
Sara Hey of Bob Clements International says that when meetings are done effectively, they unite your team, create clarity about goals and create accountability. "Meetings should always propel your dealership forward," Hey says.
Sara Hey of Bob Clements International says that you can delegate more effectively by slowing down and communicating, avoiding the tendency to micro-manage and giving employees the resources and authority they need to compete the task or project successfully. "Delegation creates an environment of trust," Hey says.
Sara Hey of Bob Clements International says cross training improves productivity, efficiency and quality at your dealership. And, as part of building up your team, don't forget to add some fun.
Sara Hey, vice president of operations and business development for Bob Clements International, shares how your core values shape the culture at your dealership.
Lessiter Media editors visited RhinoAG in Gibson City, IL to get a behind-the-scenes glimpse at the production processes and attention to detail that have contributed to their longevity as they celebrate their 90th anniversary in 2024.
Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product
Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative
solutions for Rural Lifestyle and Industrial Equipment customers.
Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and
has continued to push the boundaries of innovation and technology ever since. As a manufacturer of
diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial
equipment, Yanmar's products are sold in over 130 countries.
At Yanmar America, we are committed to providing our customers with the highest quality products
and services, backed by a strong team of professionals who share our dedication to excellence. We
look forward to the opportunity to work with you in achieving your goals.
Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.