Define success for your people, strategies, execution and cash flow.

After over half a century of selling John Deere products, a longtime family-owned dealership notified its customers last week the producer of the famed green and yellow farm and garden maintenance tools has decided to cut its ties with the business.

Woods Equipment Company Co. recently announced a partnership with Cabela’s to supply attachments for the North American outdoor retailer’s wildlife and land management category.

Unhappy customers are part of doing business. You try to understand their point of view and offer a solution. But, what if that approach doesn't work and the customer begins publicly attacking your reputation?

Woods Equipment Company Co. recently announced a partnership with Cabela's to supply attachments for the North American outdoor retailer's wildlife and land management category.

Industry veteran and longtime John Deere equipment dealer Pat Happe has joined Iron Solutions.

Each year, Rural Lifestyle Dealer recognizes a dealership that sets a standard of excellence that all dealers should strive for. This elite group of dealers represent their brands well, deliver outstanding customer experiences, develop a loyal employee team, and make a difference in their communities.

Here's a fraud scenario that recently occurred in Massachusetts, Florida and the Louisville, Ky., area: A customer purchases equipment from a dealer and pays with a check. The account is valid, but the check is returned because of insufficient funds. The equipment is pawned and the purchaser can't be located.

Harry Olson said he'd known it was time to quit for a couple of months. On Friday, he announced he was selling Waterloo Implement Inc., a three-store chain of John Deere dealerships, to Enid, Okla.-based Deere dealer P&K Equipment.

In this day of emails, texts and Facebook messaging, the way your dealership handles phone calls should still be one of its most critical sales strategies.