Items Tagged with 'parts & service'


Web Exclusive Video: Setting Expectations in the Service Department

Nick Stergos, vice president of parts & service at Rigg's Outdoor Power Equipment in Valparaiso, Indiana, shares challenges the company has faced in staffing the service department. Despite losing a technician in early 2013 (from 4 to 3 technicians on the team), they were able to hire a part time high schooler who completed miscellaneous tasks and helped keep the other technicians on task. By the end of the year, they had met the quote set for them based on having 4 full time technicians.
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CNH Invests $13 Million in New Parts Facility; Expects to Add 100 New Area Jobs

CNH Parts & Service, the product support division of agricultural and construction equipment maker CNH Global N.V. (NYSE: CNH), today announced plans to invest more than $13 million to equip and lease a new facility at 210 South Enterprise Drive in Lebanon, Ind., in the Lebanon Business Park. Once fully operational and staffed, the new facility is expected to support 100 new area jobs.
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