Items Tagged with 'service'

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Lynn Woolf

Tune in to ‘Measuring Up: Dealers Share Performance Data’

<em>RLD</em> launches its quick-read “Measuring Up” series evaluating data from United Equipment Dealers Assn.’s Cost of Doing Business Study. See how you compare with business metrics from other dealerships.
RLD launches its quick-read “Measuring Up” series evaluating data from United Equipment Dealers Assn.'s Cost of Doing Business Study. See how you compare with business metrics from other dealerships.
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Achieving Peak Performance

6 Positions You Need in Your Service Department

Create the level of performance your customers expect and the level of profitability you deserve.
A dealership’s service department is the backbone of the organization. No other department in the dealership, be it parts, wholegoods or rental, will have more impact — positive or negative — on a customer. That’s why I am so passionate about making sure they are profitable for the dealership and deliver a “wow” experience for customers.
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Skid Steer Loaders

How to Sell: Expanding into Construction with Skid Steers

Specialize your approach to sales and service to successfully sell skid steer loaders to the construction market and related segments.
In Rural Lifestyle Dealer’s 2017 Business Trends and Outlook Report, more than 31% of respondents said they planned to add skid steer loader products to their portfolio this year. That decision may not be surprising with many economic indicators showing a strong homebuilding market.
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