More than half of the customers who enter a rural lifestyle dealership have a brand in mind most of the time or almost always. This gives salespeople a head start in making the sale. They can start talking needs and solutions with customers, knowing they already may be sold on the manufacturer.

Sales managers have a difficult relationship with luck. They love it when it's helping their teams, but they know how unreliable it is. They've seen it occasionally give a lift to morale, but they're probably familiar with studies showing that attributing success or failure to random outside factors drains salespeople’s willingness to try new strategies.