Best Practices with Bob Clements is a series brought to you by Yanmar.
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Bob Clements International's Management Boot Camp is a two-day event that covers six critical areas dealers need to master to be a high performance manager. Clements and his team are sharing footage from the event exclusively with Rural Lifestyle Dealer.
This segment in the series helps dealers develop processes for all their departments:
- Your highest priority
- Service department processes
- Parts department processes
- Sales department processes
- Business office processes
- Management processes
"Your highest priority as a manager is to define the processes for the departments you manage. Repeatability creates profitability. The more you can repeat an action, the better you become at performing it," says Clements.
Go here to access additional videos and articles from Clements and his team.