Question: How does your dealership attract and retain its customers?

"It's really the service. Nothing is more important than service." Rural Lifestyler Rob Miles

When 2012 was brand new, I don't think many would have predicted a year of such extremes.

What is one thing your dealership does really well?

Sheyenne Tooling & Mfg. is the exclusive sponsor of Rural Lifestyle Dealer magazine's 2012 Dealership of the Year video series. The online video series highlights best practices from Mid-State Equipment, the magazine's 2012 Dealership of the Year.

As Project EverGreen's SnowCare for Troops (SCFT) program enters its third season, the non-profit organization is recognizing the more than 600 volunteers who support the campaign's military families year-round by also offering landscaping services through GreenCare for Troops (GCFT). Both programs are managed by Project EverGreen and connect military families who have a spouse or family member currently deployed in the armed forces with snowplow and landscape professionals.

Mahindra USA, the number one selling tractor in the world based on volume, offers the best deals of the season during its "Red Ribbon" Holiday Sales Event going on now through January 15, 2013.

Lincoln Jore, president and CEO of CORE Outdoor Power on new products by the gasless equipment manufacturer.

Jukka Lyly-Yrjanainen, president of Avant Tecno USA, reintroduces Avant Tecno to the US market. As Jukka explains, the Avant brand made it's way into the US through GEHL in the past. Now the manufacturer is building a more permanent home here.

Kris Kiser, president and CEO of OPEI, talks about the issue of E15 fuel coming into the marketplace. The standard of E10 has been approved for use in outdoor power equipment, however, this new E15 fuel is not guaranteed to work in the same pieces of equipment.