Items Tagged with 'customer relationships'

ARTICLES

2019 Dealer Success Academy

UTVs & the Massive Missed Opportunity

Steve Shankin, President, ViaLink and Seizmik

By Steve Shankin posted on February 24, 2026 | Posted in Best Practices, Dealership Marketing

Steve Shankin covers a UTV shopper's expectations and mindset when they're shopping for a vehicle — and how you can make your customers happier AND make more money at the same time.

2019 Dealer Success Academy

The Fastest Way to Develop Relationships With New Customers

Mike Wiles, Co-Owner of EDM, Host of AskTractorMike.com

By Mike Wiles posted on February 19, 2026 | Posted in Best Practices, Dealership Marketing

Mike Wiles shares the many benefits of video, along with the realities of what you need to do to be successful at adding this marketing element.

This Week

Rural Lifestyle Dealer's Best of the Web: July 30, 2024

July 30, 2024

Rural Lifestyle Dealer editors encounter a variety of articles, social media posts, podcasts and videos that offer a unique look at various aspects of the rural lifestyle market. Here is our favorite content from the past week.

4 Reasons to Be Thankful You’re a Rural Equipment Dealer

By Lynn Marcinkowski Woolf posted on November 25, 2019 | Posted in Rural Lifestyle Market

During this week of Thanksgiving, I wanted to share reasons to be thankful to be in the rural equipment industry. My hope is that these thoughts might give you a boost going into the final weeks of 2019 so you can celebrate a stellar year.

Best Practices with Bob Clements

Creating Rapport During the Sales Process

By Bob Clements posted on March 13, 2019 | Posted in Best Practices

Source: Bob Clements International, Inc.

Try these techniques to create a comfortable selling situation for both you and the customer.

Big Picture

Swallow Your Pride and Apologize

May 10, 2018

Source: Forbes.com

Eight members of the Young Entrepreneur Council shared their advice on how to best handle customer complaints and how that changed their business.

Seeking Sources for Dealership Loyalty Programs

February 15, 2018 | Posted in Best Practices

Source: CMO.com

Consumer interest in loyalty programs is growing, with one study showing that 77% of consumers participate in retail loyalty programs.

Dealer Shares His Own Worst Buying Experience

A dealer shares his experience as a customer, outlining a really bad car buying experience, and what he learned from it. He's also asking for input on the selling experience from other dealers.

By Rural Lifestyle Dealer Staff posted on February 14, 2018 | Posted in Best Practices

A dealer shares his experience as a customer, outlining a really bad car buying experience, and what he learned from it.

Achieving Peak Performance

Coach Employees to Achieve Success

Improve your coaching skills to turn average employees into excellent ones, transforming your dealership in the process.

By Bob Clements posted on January 27, 2018 | Posted in Best Practices

Improve your coaching skills to turn average employees into excellent ones, transforming your dealership in the process.

Big Picture

Practice These Top 10 Negotiation Skills

By RLD Staff posted on September 1, 2017 | Posted in Best Practices

Source: Chron.com

Effective negotiation is more than just tossing out ideas, hoping the customer will "bite." It's a process, sometimes complex, that brings about an acceptable agreement to both parties.

More Articles Tagged with 'customer relationships'

Videos

Ferris Introduces 10-Year Suspension Warranty

Ferris showcases products at the 2026 National Farm Machinery Show including 40Hp zero-turn and Blower.

Top Directory Listings

PSA Laboratory Furniture

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Next Point Bearing

Next Point Bearing is a nationwide bearing distributor known for quality, reliability, and fast service. We offer a wide range of precision bearings, including the 6200 bearing, and support OEMs, distributors, and industrial teams across the U.S. As a trusted ball bearings and linear motion...

Curtis Industries LLC

Artillian is a U.S. manufacturer of attachments for compact and sub-compact tractors, specializing in pallet frames, pallet fork sets and grapple systems.