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Articles Tagged with ''Bob Clements International''

Achieving Peak Performance: Checking the Health of Each Department

Three simple numbers can help you quickly gauge performance.

By Bob Clements posted on April 23, 2016 | Posted in Dealership Marketing

Long before technology was available to detect lethal gases in coal mines, miners carried canaries into the mines with them to act as an early warning system. If the canary died, it meant the gas levels had risen to where the miners’ lives were in danger and it was time to evacuate. While we don’t actually use canaries in our dealerships to alert us of potential issues, we do have three simple numbers that warn us of impending doom.

Sponsored Content: Create a High Performance Dealership with Bob Clements

Expediting Equipment Repair Part 2: Adding ‘Triaging’ Processes

By Bob Clements posted on April 18, 2016 | Posted in Best Practices

The triaging approach to service helps move equipment more quickly and efficiently through the evaluation and repair process.

Create a High Performance Dealership with Bob Clements

Expediting Equipment Repair Part 1: 24-Hour Rule

Evaluate how you’re communicating with your service department customers to eliminate frustration, including following the 24-hour rule, and introducing the concept of “triage.”

By Bob Clements posted on April 4, 2016 | Posted in Best Practices

Evaluate how you’re communicating with your service department customers to eliminate frustration, including following the 24-hour rule, and incorporate the concept of “triage.”

Bob Clements to Recognize 2016 Annual Dealership of the Year with Special Consultation Package

January 25, 2016 | Posted in Best Practices

Award package includes one-day, on-site diagnostic visit and year-long membership in a Dealer Success Group. Nominate a dealer by March 10.

Rural Lifestyle Dealer Magazine, National Equipment Dealership Consultant Bob Clements Announce Partnership

July 14, 2015 | Posted in Best Practices

RLD and Clements will develop editorial content for the quarterly print magazine and its digital edition, online features, webinars and conference programs.

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RhinoAG Production Tour to Mark 90 years

Lessiter Media editors visited RhinoAG in Gibson City, IL to get a behind-the-scenes glimpse at the production processes and attention to detail that have contributed to their longevity as they celebrate their 90th anniversary in 2024.

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Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.

Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.

At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.