Sara Hey of Bob Clements International says that you can delegate more effectively by slowing down and communicating, avoiding the tendency to micro-manage and giving employees the resources and authority they need to compete the task or project successfully. "Delegation creates an environment of trust," Hey says.

Sara Hey of Bob Clements International says cross training improves productivity, efficiency and quality at your dealership. And, as part of building up your team, don't forget to add some fun.

Sara Hey, vice president of operations and business development for Bob Clements International, shares how your core values shape the culture at your dealership.

"Repeatability creates profitability. The more you can repeat an action, the better you become at performing it," says Bob Clements.

Sara Hey of Bob Clements International offers suggestions for the final steps in the interviewing process to help ensure you're making a good hire.

Sara Hey of Bob Clements International shares ideas for expanding your search for salespeople as well as words to add to your job posts.

Sara Hey of Bob Clements International shares ideas for expanding your search for service department employees as well as words to add to your job posts.

Sara Hey of Bob Clements International shares ideas for expanding your search for parts department employees as well as words to add to your job posts.

Sara Hey of Bob Clements International shares new ideas for finding potential employees and how to enhance your posts to get more views on job sites.