Features - Articles

Gravely Partners with Yamaha on Launch of First-Ever Yamaha V-Twin EFI Engines for OPE Industry

Gravely and Yamaha have partnered to offer the first-ever Yamaha V-Twin EFI engine for the OPE industry. The engines can be ordered now and will be available in Spring.

By Kim Schmidt posted on October 17, 2016 | Posted in Manufacturer News

Gravely and Yamaha have partnered to offer the first-ever Yamaha V-Twin EFI engine for the OPE industry. The engines can be ordered now and will be available in Spring.

Toro Clears The Way With The New SnowMaster Snowblower

September 19, 2016 | Posted in Product Innovations

The new Toro^® SnowMaster^® snowblower combines the best features of snow-removing technology into one easy-to-use, time-saving machine.

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Have Your Employees Rate Their Customer Service

Ask employees a series of questions after a customer service transaction to uncover ways to help them do their jobs better.

September 19, 2016 | Posted in Best Practices

Source: Harvard Business Review

Ask employees a series of questions after a customer service transaction to uncover ways to help them do their jobs better.

Dealers Sound Off

Do What Big Boxes Won’t Do

Smitherman’s Hardware & Equipment stocks niche items to stand apart from its Big Box competition.

By Lynn Marcinkowski Woolf posted on September 19, 2016 | Posted in Dealership Marketing

Smitherman’s Hardware & Equipment stocks niche items to stand apart from its Big Box competition.

Sponsored Content: Create a High Performance Dealership with Bob Clements

Follow These 7 Principles to Create a High Performing Dealership

Industry expert Bob Clements outlines 7 principles for improving cashflow, generating instant income, building a culture of success and more.

By Bob Clements posted on September 1, 2016 | Posted in Best Practices

Industry expert Bob Clements outlines 7 principles for improving cashflow, generating instant income, building a culture of success and more.

Feature

How Have Dealer Ratings of OEMs changed?

By Lynn Marcinkowski Woolf posted on September 1, 2016 | Posted in Data & Forecasts

Comparing the results of the 2013 Dealer-Manufacturer Relations Survey to the most recent survey, Kubota had the biggest drop in ratings, but still rated highest overall of the major manufacturers.

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