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Specialty Vehicle Institute of America Board of Trustees Re-elects Officers for 2013

April 3, 2013 | Posted in Manufacturer News, Best Practices

The Specialty Vehicle Institute of America's Board of Trustees re-elected its officers, including Chair Gary Higgins, senior manager, national service operations, motorcycle division at American Honda Motor Co.; Vice Chair Ken Bush, regulations manager at American Suzuki Motor Corp.; Secretary/Treasurer Russ Brenan, senior advisor of government relations and public affairs at Kawasaki Motors Corp.; and SVIA President Tim Buche.


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The Big Picture

Why Are So Many Employees Disengaged?

March 21, 2013 | Posted in Best Practices
The answer most often lies in managerial relationships. A recent national study by Dale Carnegie Training placed the number of "fully engaged" employees at 29%, and "disengaged" employees at 26% meaning nearly three-quarters of employees are not fully engaged (aka productive).
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Do You Cater to the Unemployed

By Lynn Marcinkowski Woolf posted on March 8, 2013 | Posted in Best Practices
That's a hypothetical question a manufacturer posed to dealers during a recent conversation. His point: Many dealerships' 8 a.m.-5 p.m. business hours don't work for people with jobs. That means they will drive by your dealership with its "closed"? sign straight to a major retailer, one with lights blazing and cash registers beeping.
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