This Week's Lineup:

• GreenCare for Troops Marks 20 Years of Supporting Military Families
• Infestation! Customer’s Mower Was FULL Of Bugs! Will It Run?
• Community Connections: LS Tractor Helps Bring Hands-On Learning to Life at Raleigh Oak Charter School
• Industry Shares Comments on CNH’s Color-Mixing of its Dealer Network
• Before AGCO: The Untold Story of Allis-Chalmers’ Collapse

In its half-century of operation, Acres has sold and serviced most major brands of lawn and garden equipment, including Exmark, Scag, Walker, Stihl, Echo, Redmax, Little Wonder, Billy Goat, Fradan, Toro, Mantis and Cub Cadet.

The anniversary event was held in Waiblingen-Neustadt, Germany, and included more than 8,000 people — staff and their families as well as company retirees.

Knowing your customers allows you to become more than salespeople and develop into a solution provider for them. You need to know their needs, help them find the equipment to satisfy those needs and follow up with service and parts to keep them working on and enjoying their properties day in and day out. By doing that, you can earn loyal customers.