Articles Tagged with ''Bob Clements''

Parts and Service generic
Sponsored Content: Create a High Performance Dealership with Bob Clements

How to Be a Dealership of the Future

Embrace technology and leverage your own brand to sell to a new kind of customer.
The goal for myself and my organization is to help dealers get a jumpstart on their competitors by outplaying them in their markets. To that end, I challenged my team to share their thoughts on what might lie ahead for dealers based upon advances happening in other industries.
Read More
Charter Software logo

[Webinar] The Secrets to Negotiating and Closing More Sales

In Rural Lifestyle Dealer's latest webinar, "The Secrets to Negotiating and Closing More Sales," industry consultant and Rural Lifestyle Dealer columnist Bob Clements shared specific techniques he teaches in his sales boot camps on how to qualify, negotiate and close more sales. This FREE webinar is brought to you by Charter Software, provider of Aspen Business Systems. [To view any of our webinar replays, you must be logged in with a free user account.]
Read More
Bob Clements
RLD Best Practices with Bob Clements: Delivering Outstanding Service

Bringing Professionalism to Your Service Department: Part 2

The service department is the backbone of the dealership and has a big impact on the experience customers have both with the dealership and with the products you carry. I want to guide you to the next level of success in your service department, starting with how your team can be more professional.
Read More
Bob Clements
Best Practices with Bob Clements: Delivering Outstanding Service

Bringing Professionalism to Your Service Department: Part 1

The service department is the backbone of the dealership and has a big impact on the experience customers have both with the dealership and with the products you carry. I want to guide you to the next level of success in your service department, starting with how your team can be more professional.
Read More
Achieving Peak Performance

6 Positions You Need in Your Service Department

Create the level of performance your customers expect and the level of profitability you deserve.
A dealership’s service department is the backbone of the organization. No other department in the dealership, be it parts, wholegoods or rental, will have more impact — positive or negative — on a customer. That’s why I am so passionate about making sure they are profitable for the dealership and deliver a “wow” experience for customers.
Read More

Achieving Peak Performance: Checking the Health of Each Department

Three simple numbers can help you quickly gauge performance.
Long before technology was available to detect lethal gases in coal mines, miners carried canaries into the mines with them to act as an early warning system. If the canary died, it meant the gas levels had risen to where the miners’ lives were in danger and it was time to evacuate. While we don’t actually use canaries in our dealerships to alert us of potential issues, we do have three simple numbers that warn us of impending doom.
Read More

Top Articles

Current Issue

View More

Must Read Free Eguides

Download these helpful knowledge building tools

View More
Top Directory Listings