Home / Bob Clements

Articles Tagged with ''Bob Clements''

[Webinar] Decluttering Your Parts Department for Increased Profits

By Kim Schmidt posted on December 10, 2015 | Posted in Dealer News

This webinar event looks at how to declutter your parts department. Management consultant Bob Clements will walk you through the basics of decluttering and building higher profits. [To view any of our webinar replays, you must be logged in with a free user account.]

Bob Clements on Successful Strategies for Dealers

November 9, 2015 | Posted in Product Innovations

Bob Clements, president of Bob Clements Intl. and Rural Lifestyle Dealer columnist shares strategies on financial management, service department management and more.

From the Desk of RLD

Highlighting Trends, Innovation from the 2015 GIE+Expo

By Lynn Marcinkowski Woolf posted on November 2, 2015 | Posted in Event Coverage

This wasn’t the year for groundbreaking new products at the recent Green Industry & Equipment Expo (GIE+Expo), but manufacturers at this year’s show still unveiled impressive enhancements and innovations.

GIE+Expo Expecting Record Year

October 19, 2015 | Posted in Event Coverage

Attendee pre-registrations are up 14% from last year and the 5 free management classes taught by industry expert and RLD columnist Bob Clements are each expected to draw more than 300.

Webinar Rewind

Build Time in for an Extra Quality Inspection

By Lynn Marcinkowski Woolf posted on October 9, 2015

You cannot set yourself up to have customers complaining about poor quality work. Is a recent webinar with Rural Lifestyle Dealer, Bob Clements explained how he builds time into jobs for an extra quality inspection.

RLD Best Practices with Bob Clements: Delivering Outstanding Service

Improving Efficiencies, Customer Experience at Check-In Part 2

By Bob Clements posted on October 5, 2015 | Posted in Best Practices

Part 1 in this series looked at ways to improve the early stages of the check-in process. Let’s look at other ways to build efficiencies and improve customer experience throughout the entire workflow.

Service Department — Building Your Most Profitable Department

By Lynn Marcinkowski Woolf posted on September 30, 2015 | Posted in Best Practices

Your service department should be the most profitable part of your dealership.

Create a High Performance Dealership

Improving Efficiencies, Customer Experience at Check-In: Part 1

By Bob Clements posted on September 21, 2015 | Posted in Best Practices

Checking in a customer’s equipment for service seems like a simple process. However, how it is done and the questions asked of the customer make all the difference in the speed of the repair and customer satisfaction.

[Webinar] Building a High Performance Service Department

September 21, 2015 | Posted in Best Practices

The latest event in our webinar series looked at how to run a profitable service shop. Management consultant and new Rural Lifestyle Dealer columnist Bob Clements walked attendees through the basics of running a shop and making solid profits. Watch the replay here now.

Current Issue

Rural Lifestyle Dealer

What Rural Lifestylers Want from You

Dealers Forecasting Revenue Growth for Rural Lifestyle Segment

Earning Loyalty From Multigenerational Homesteaders

Must Read Free Eguides

Download these helpful knowledge building tools

Ferris Introduces 10-Year Suspension Warranty

Ferris showcases products at the 2026 National Farm Machinery Show including 40Hp zero-turn and Blower.

Top Directory Listings

PSA Laboratory Furniture

PSA Laboratory Furniture is your trusted laboratory furniture supplier in the United States. Our range includes durable laboratory cabinets, fume hoods, and stainless countertops that meet any lab environment’s specific needs. With our custom laboratory furniture and specialized lab equipment, we...

Next Point Bearing

Next Point Bearing is a nationwide bearing distributor known for quality, reliability, and fast service. We offer a wide range of precision bearings, including the 6200 bearing, and support OEMs, distributors, and industrial teams across the U.S. As a trusted ball bearings and linear motion...

Curtis Industries LLC

Artillian is a U.S. manufacturer of attachments for compact and sub-compact tractors, specializing in pallet frames, pallet fork sets and grapple systems.