Articles Tagged with ''Bob Clements''

Sponsored Content: Create a High Performance Dealership with Bob Clements

Expediting Equipment Repair Part 2: Adding ‘Triaging’ Processes

By Bob Clements posted on April 18, 2016 | Posted in Best Practices

The triaging approach to service helps move equipment more quickly and efficiently through the evaluation and repair process.

Create a High Performance Dealership with Bob Clements

Expediting Equipment Repair Part 1: 24-Hour Rule

Evaluate how you’re communicating with your service department customers to eliminate frustration, including following the 24-hour rule, and introducing the concept of “triage.”

By Bob Clements posted on April 4, 2016 | Posted in Best Practices

Evaluate how you’re communicating with your service department customers to eliminate frustration, including following the 24-hour rule, and incorporate the concept of “triage.”

Free eGuide

Managing for Success

| Posted in Best Practices

This "Managing for Success" report shares how you can sell more, create better employees and bring professionalism to your service department and it’s FREE!

Building Profits Through Key Performance Indicators

[Webinar] Managing By the Numbers

February 23, 2016 | Posted in Best Practices

In "Managing By the Numbers," Rural Lifestyle Dealer columnist Bob Clements shares how your business management software can help you improve the performance of the people and profitability of each of your departments. [To view any of our webinar replays, you must be logged in with a free user account.]

Online Extras: Winter 2016 Issue

February 7, 2016

Web-exclusive content for this issue includes:

Rural Lifestylers describe their relationship with their equipment dealer and what keeps them going back
Dealership Strategy Webinars from Bob Clements
Videos from the 2015 Dealership of the Year series with Kelly Tractor & Equipment and PrairieCoast Equipment

From the Desk of Lynn Woolf

Retain & Recruit the Best Employees with Core Values

By Lynn Marcinkowski Woolf posted on February 1, 2016 | Posted in Best Practices

Take time during this off-season to evaluate how you’re managing employees and establishing a company code of conduct may be one place to start.

Bob Clements to Recognize 2016 Annual Dealership of the Year with Special Consultation Package

January 25, 2016 | Posted in Best Practices

Award package includes one-day, on-site diagnostic visit and year-long membership in a Dealer Success Group. Nominate a dealer by March 10.

From the Field: Localizing Megatrends

By Lynn Marcinkowski Woolf posted on January 25, 2016 | Posted in Rural Lifestyle Market

Rural Lifestyle Dealer magazine is celebrating our 10th year of covering the rural equipment market with this special anniversary issue. Congratulations to you as well for targeting this growing segment.

Notable & Quotable

A Shop Foreman is a Must-Have Position

January 18, 2016 | Posted in Best Practices

Bob Clements, of Bob Clements Intl., is recognized as the premier management consultant for outddoor power equipment, agriculture and power sport dealerships. In the fall issue of Rural Lifestyle Dealer, Clements outlines the 6 positions that every service department needs.

From the Desk of Lynn Woolf

Why You Can’t Miss this Chance

By Lynn Marcinkowski Woolf posted on January 18, 2016 | Posted in Rural Lifestyle Market

Nominate your dealership today for the 2016 Dealership of the Year. Bonus for our 10th anniversary: The recipient receives a special consultation package from nationally recognized dealership management consultant Bob Clements.

Videos

Ferris Introduces 10-Year Suspension Warranty

Ferris showcases products at the 2026 National Farm Machinery Show including 40Hp zero-turn and Blower.

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