At N2 Publishing, we have a large number of employees from Generation Y-- the millennial generation loosely made up of a post-college workforce in the 20 to mid-30 age bracket.

The number of Americans filing new claims for jobless benefits tumbled to a 15-year low last week and consumer spending rose in March, signs the economy was regaining momentum after stumbling badly in the first quarter.

More than half of the customers who enter a rural lifestyle dealership have a brand in mind most of the time or almost always. This gives salespeople a head start in making the sale. They can start talking needs and solutions with customers, knowing they already may be sold on the manufacturer.

Dealers say participating in award programs not only brings recognition, but strengthens the bond between the dealer, the manufacturer and customers.

Sales managers have a difficult relationship with luck. They love it when it's helping their teams, but they know how unreliable it is. They've seen it occasionally give a lift to morale, but they're probably familiar with studies showing that attributing success or failure to random outside factors drains salespeople’s willingness to try new strategies.