Articles by Lynn Marcinkowski Woolf

From the Desk of Lynn Woolf

Last Impressions Matter, Too

It takes just seconds to make the right first impression and let's say you nail it. Your customers feel welcome and your dealership lot, showroom and team are firing on all cylinders. The problem is that only takes you as far as the first 5 seconds in the sales process. What about the last 5 seconds of interacting with a customer, that last impression, and everything in between?
Read More

Top Articles

Must Read Free Eguides

Download these helpful knowledge building tools

View More
Top Directory Listings