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Articles Tagged with ''Bob Clements''

Video: High Performance Manager

Bob Clements International Boot Camp: Define the Process Video Series

By Bob Clements posted on May 22, 2018 | Posted in Best Practices

"Repeatability creates profitability. The more you can repeat an action, the better you become at performing it," says Bob Clements.

Lynn Woolf

Avoid This Upselling 'Miss' at the Parts Counter

By Lynn Marcinkowski Woolf posted on May 22, 2018 | Posted in Best Practices

Don’t let long lines and hurried customers keep you from upselling and cross selling at your parts counter.

Finding & Hiring Employees: Making the Offer

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International offers suggestions for the final steps in the interviewing process to help ensure you're making a good hire.

Finding & Hiring Employees: Effective Interviewing

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International suggests questions to ask during interviews that can help you learn more about job candidates.

Finding & Hiring Employees: Sales Department

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International shares ideas for expanding your search for salespeople as well as words to add to your job posts.

Finding & Hiring Employees: Service Department

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International shares ideas for expanding your search for service department employees as well as words to add to your job posts.

Finding & Hiring Employees: Parts Department

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International shares ideas for expanding your search for parts department employees as well as words to add to your job posts.

Finding & Hiring Employees: New Ways to Find Candidates

May 11, 2018 | Posted in Best Practices

Sara Hey of Bob Clements International shares new ideas for finding potential employees and how to enhance your posts to get more views on job sites.

Dealership Compensation: Support Team

May 4, 2018 | Posted in Best Practices

Bob Clements leads a discussion at a recent Management Boot Camp about establishing a compensation program for your dealership support team based on a percentage of departmental costs.

Dealership Compensation: Sales Department

May 4, 2018 | Posted in Best Practices

Bob Clements of Bob Clements International leads a discussion at a recent Management Boot Camp about establishing a compensation program for your sales team based on salary caps. He also outlines how to set up a bonus program based on a percentage of net profit.

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