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Video: High Performance Manager

New Video Series: Management Boot Camp by Bob Clements International

March 12, 2018 | Posted in Best Practices

Bob Clements International's Management Boot Camp is a two-day event that covers six critical areas dealers need to master to be a High Performance Manager. Bob and his team are sharing footage from the event exclusively with Rural Lifestyle Dealer.

Fix My Problem

Owner Lacks Skills to Move Dealership Forward

By Sara Hey posted on March 12, 2018 | Posted in Best Practices

A reader asks: What is a gentle way to tell an owner that their skill set is not to the level needed to keep a dealership moving forward?

Best Practices with Bob Clements: Sales

The ‘Walk-Around’ Part 2: Be an Enthusiastic Expert to Earn the Sale

By Bob Clements posted on March 6, 2018 | Posted in Best Practices

Every feature offers some benefit to the owner and it’s your job to highlight those features and get a “yes” from your prospective buyer over and over again, ultimately leading to the sale.

Best Practices with Bob Clements: Sales

The ‘Walk-Around’ Part 1: Create Excitement on the Way to the Close

By Bob Clements posted on March 5, 2018 | Posted in Best Practices

Performing a solid walk-around is a very important part of the sales process. However, it’s probably one of the most neglected and poorly performed aspects of selling.

Best Practices with Bob Clements

Determining Your Labor Rate

By Bob Clements posted on February 26, 2018 | Posted in Best Practices

A simple way is to call your local car dealership. In most cases, you will find that their labor rate is right for the market.

Best Practices with Bob Clements

The Nuts And Bolts of Technician Pay

By Bob Clements posted on February 19, 2018 | Posted in Best Practices

Source: Bob Clements International

One of the most important questions to think about when developing a compensation program is how much you can pay out as a total package for the service technicians. I use a simple formula in making that determination.

Best Practices with Bob Clements: Communication

Achieving Peak Performance: Clues to Understand Your Prospect’s Communication Style

By Bob Clements posted on February 8, 2018 | Posted in Best Practices

Why do some people understand and buy from us, while others don’t? The reason for that is quite simple — different people need information presented in different ways.

New Online UEDA OPE Flat Rate Guide Now Available

January 30, 2018 | Posted in Manufacturer News

This new online tool will provide dealers with a web portal and secure API to find and report OPE flat rate repair times with more current accurate information than what is provided by OEMs.

Seize the Opportunities Ahead

Dealers are forecasting increased overall and aftermarket revenue for 2018, backed up by a solid economy, and are investing in their businesses.

By Lynn Marcinkowski Woolf posted on January 27, 2018 | Posted in Data & Forecasts

Are you feeling good about 2018? You should be, based on the results of Rural Lifestyle Dealer’s Dealer Business Trends & Outlook survey. And, if you’re not, it’s time to make quick adjustments to tap into the momentum that other dealers are experiencing.

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RhinoAG Production Tour to Mark 90 years

Lessiter Media editors visited RhinoAG in Gibson City, IL to get a behind-the-scenes glimpse at the production processes and attention to detail that have contributed to their longevity as they celebrate their 90th anniversary in 2024.

Top Directory Listings

Yanmar

Yanmar America is the North American headquarters of Yanmar Holdings. Ranked #1 in Product Quality for five years in a row by the Equipment Dealers Association, Yanmar provides innovative solutions for Rural Lifestyle and Industrial Equipment customers.

Yanmar was the world’s first manufacturer to develop a practical small diesel engine in 1933 and has continued to push the boundaries of innovation and technology ever since. As a manufacturer of diesel engines, compact tractors and utility task vehicles, construction machinery, and industrial equipment, Yanmar's products are sold in over 130 countries.

At Yanmar America, we are committed to providing our customers with the highest quality products and services, backed by a strong team of professionals who share our dedication to excellence. We look forward to the opportunity to work with you in achieving your goals.

Stihl Inc

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.