Best Practices

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Achieving Peak Performance

The Value of a ‘Touch’

Determine goals through measuring sales activity.
Now that we are moving deeper into the selling season, it’s a great time to rethink your sales strategy and commit to firm sales goals for your dealership and each individual salesperson.
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Season to Season

Williams Tractor: Maximizing the Impact of Seasonal Employees

Williams Tractor of Fayetteville, Ark., focuses on year-round staffing averages, finding and mentoring employees and rewarding extra effort.
Williams Tractor, with locations in Arkansas and Louisiana, keeps its shop personnel busy and productive year-round. The dealership team shares its best practices related to service personnel in this second installment of the “Season-to-Season” series. These practices have enabled the dealership to avoid off-season drains on cashflow.
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Study Measures OPE Dealers’ Performance

The erratic business levels in recent years have tested outdoor power equipment dealers’ ability to perform in good times and bad.
Over the past 5 years there has been nothing steady when it comes to the business levels for dealers selling outdoor power equipment (OPE). They’ve witnessed a swing in annual revenues of 31% on average between 2012-16 ($3.32 million vs. $4.34 million). But this wasn’t the worst of it. Between 2013-15 alone, total revenues, on average, fluctuated by more than half ($2.85 million vs. $4.34 million).
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Dealer Profile

KanEquip: Building for the Long Term

The Kansas-based dealership is ensuring its future, thanks to a major renovation, investments in the parts department and a focus on the growing rural lifestyle market.
KanEquip has faced changes head on throughout its 50-year history, whether it be acquisitions, a weak farm economy or a recent $6 million renovation of its Wamego, Kan., headquarters.
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[Podcast] Misunderstanding the Rural Lifestyle Customer

In this episode of the Rural Lifestyle Dealer podcast, brought to you by Yanmar, Mike Wiles, of AskTractorMike.com and EDMforSales.com, shares strategies for understanding the diverse rural lifestyle customer segment.
In this episode of the Rural Lifestyle Dealer podcast, brought to you by Yanmar, Mike Wiles, of AskTractorMike.com and EDMforSales.com, shares strategies for understanding the diverse rural lifestyle customer segment.
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Achieving Peak Performance

Rethinking Employee Compensation

Here are three bonus plans to boost motivation and customer satisfaction.
This is a good time of year to reflect on changes you would like to see take place in your dealership. One area I would encourage you to consider is your employee compensation program.
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