As a leader, you're going to face conflict. It comes with the territory. But before you try to deal with a conflict, you first need to stop and ask yourself the following question: Is it hot or cold? To help you answer this vital question, consider these two definitions:

"Social media is a platform of engagement. Based on a recent study by Social Habit, 42% of consumers who complain in social media expect a response in 60 minutes. Does this mean you need to stay alert 24/7 to respond to a 2 a.m. comment? Not exactly. What it does mean is you should make Facebook monitoring and management a priority in your dealership.

The robust market share growth of Mahindra USA is celebrated with the grand opening of Southeast Mahindra, a dedicated Mahindra Authorized Distribution Center (MADC) in Chattanooga, TN. This new assembly and distribution facility serves the growing Mahindra dealer network and customer base in the Midwest and Southeast regions. It includes a regional product sales and service training center. This MADC accommodates the increased production demands generated by the expansion of the Mahindra tractor line in North America.

Emak USA, Inc. is pleased to announce the appointment of Jeffrey Bohr as their Eastern Regional Sales Manager for the United States and Canada as of April 14, 2014.

You can read management books or spend hours in the classroom to improve your leadership skills — or you can just follow some simple shortcuts.

According to Agri Marketing magazine, AGCO Alistair McLelland has been named vice president, marketing, North America reporting to Bob Crain, senior vice president & general manager, North America.

Officials with Kohler Power Systems, a division of Kohler-based Kohler Co., announced plans this week to add 300 workers at plants in Mosel and Saukville over the next few years following the completion of a 105,000-square-foot addition to the Mosel generator production plant in Sheboygan County.

South Georgia Technical College, Blanchard Equipment and John Deere have announced a new partnership that will provide potential John Deere technicians with a comprehensive two-year associate degree in agricultural technology.

Coufal-Prater Equipment puts education first when building relationships with rural lifestyle customers. The dealership holds an in-store rural lifestyler clinic and participates in area educational opportunities with the goal of becoming a trusted source of information.

You need a plan for your business. So you think about writing a business plan. But the very thought makes you shudder. The problem is that huge, complex business plans created to satisfy banks and loan officers got equated to all business plans.