Auction123 provides software and services to help dealers in selected markets manage and feed inventory information to online marketplaces.

American Equipment, Farmington, N.Y., promotes their professional service and sales departments as a way to win over Big Box competition.

The outdoor power equipment webinar is set for 3 p.m. Eastern on August 30 and the powersports webinar is set for Sept. 1, 4 p.m. Eastern. The webinars are free and will be archived.

For a sixth year, Independent We Stand invites the public to recognize the importance and strong economic benefits of “buying local” by nominating locally-owned businesses that exceed customer service expectations for the The Indie award.

Following best practices for video creation can increase sales and educate customers.

Art White of White’s Farm Supply says dealers can stand apart from Big Boxes as well as the internet through product knowledge and customer education.

We’re in an age with lots of negativity, and we’re incredibly busy. Couple the seasonality of the equipment business and resulting fatigue with some difficult customers and it’s easy to have a short fuse. It’s a challenge for everyone, from the owner down, to build relationships at all times … especially with non-customers.