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Create a High Performance Dealership with Bob Clements

Expediting Equipment Repair Part 1: 24-Hour Rule

Evaluate how you’re communicating with your service department customers to eliminate frustration, including following the 24-hour rule, and introducing the concept of “triage.”
By Bob Clements posted on April 4, 2016 | Posted in Best Practices
Evaluate how you’re communicating with your service department customers to eliminate frustration, including following the 24-hour rule, and incorporate the concept of “triage.”
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Free eGuide

Managing for Success

| Posted in Best Practices
This "Managing for Success" report shares how you can sell more, create better employees and bring professionalism to your service department and it’s FREE!
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Building Profits Through Key Performance Indicators

[Webinar] Managing By the Numbers

February 23, 2016 | Posted in Best Practices
In "Managing By the Numbers," Rural Lifestyle Dealer columnist Bob Clements shares how your business management software can help you improve the performance of the people and profitability of each of your departments. [To view any of our webinar replays, you must be logged in with a free user account.]
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Proven Power's Strategies for Off Season Revenue

February 9, 2016 | Posted in Best Practices

Bill Brooks, president of Proven Power, a John Deere dealership with locations in Waukesha and Oconomowoc, Wis., shares his dealership's strategies for building off-season revenue with on-site storage and service programs. The dealership also adds to its revenue by selling extra parts through an eBay store.


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PSA Laboratory Furniture

PSA Laboratory Furniture is your trusted laboratory furniture supplier in the United States. Our range includes durable laboratory cabinets, fume hoods, and stainless countertops that meet any lab environment’s specific needs. With our custom laboratory furniture and specialized lab equipment, we...

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Curtis Industries LLC

Artillian is a U.S. manufacturer of attachments for compact and sub-compact tractors, specializing in pallet frames, pallet fork sets and grapple systems.

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